Below is our exciting agenda for BMTC20, February 4-6 at the Hilton St. Petersburg Bayfront in St. Pete, Florida.
7:30 AM – 5:15 PM Registration & Beer Trade Show: Our sponsors and partners will have tables set up all day.
8:30 – 11:30 AM Beer MARKETING Certificate Course: This three-hour course will cover advanced marketing topics in the beer industry. Participants should already be familiar with the fundamentals of modern marketing. Our presenters are Kevin York of Kevin York Communications, who runs his own marketing company dedicated to the craft beer industry, and Neal Stewart, VP of Marketing for Deschutes Brewery and former VP of Marketing for Dogfish Head. Walk away with new office wall swag: a Certificate in Beer Marketing. Attendees must be registered for the conference and registration is an additional $95. You can register for the entire conference including this Course or, if you are already registered for the conference, register for the course separately here. The course will cover:
- Strategic Planning: Strategic planning is necessary to ensure your marketing efforts are focused on achieving your overall company goals.
- Branding: This will cover not just your logo (and beer labels if you are a brewery) but also what image you are trying to project and how your employees talk about your business.
- Content: Content is king and almost all marketing channels are designed to produce content. This discussion will include owned (website, blog, email), earned (media, influencers), shared (social media), and paid (ads, sponsorships).
- Analytics: What is different about market now versus 20 years ago is analytics. Most digital marketing can be monitored and the results compared to the costs. Yet most businesses still do not do this.
- Automation: The marketing executive that has too much time on his or her hands is rare. Automating processes is critical to getting your job done.
8:30 – 11:30 AM Beer TOURISM Certificate Course: This additional course is open to anyone but is recommended for Destination Marketing Organization’s and others new to the beer industry. Topics will cover an introduction to beer styles, demographics on beer consumers, a discussion of the current state of the beer industry, an overview of beer tourism, information on what motivates beer tourists, and specific information on what you can do to attract beer tourists to your region, brewery, or business. Walk away with new office wall swag: a Certificate in Beer Tourism. Attendees need not be registered for the conference and the fee for this Course is $195. You can register for the entire conference including this Course or register for the course separately here. Our presenters include Julia Herz from the Brewers Association, Mariah Calagione from Dogfish Head Craft Brewing, Dr. Neil Reid “The Beer Professor”, and Allan Wright of Taste Vacations and the BMTC.
11:30 AM– 1:00 PM Lunch on Your Own
1:00 – 1:15 PM Conference Opening: Hear briefly from the conference organizers and our local hosts Visit St. Pete/Clearwater.
1:15 – 1:45 PM Welcome: Julia Herz from the Brewers Association will once again set the stage on fire at BMTC and open the conference with facts, figures, stories, and enthusiasm about the current state of the beer industry.
1:45 – 1:55 PM Industry Update from Visit Tampa Bay
1:55 – 2:10 PM Break
2:10 – 5:10 PM “Sharing Best Practices” Summits: Included in your conference registration price, these summits allow you to learn from your peers and share your own best practices. Most conferences are one-directional teaching from an expert to an audience. These three-hour sessions follow cutting edge trends in the conference organizing industry by using the vast collective experience of everyone in the room. Each summit will have one or two moderators who will keep the group on time and draw out the best contributions from participants. These are always very highly rated so don’t miss out! We will have Summits for the following groups:
- Breweries: Includes tap room managers, event planners, marketing, communications, etc. Our moderators will be Cameron Davis from Atlanta Brewing and Kami Perdue from Great Lakes Brewing.
- Destination Marketing Organizations: Moderators will be Meghan Gearino from Visit Richmond, Virginia and a second person to be announced. In addition to the Sharing Best Practices session, we will have five-minute presentations on successful beer tourism initiatives from six of your peers.
- Tour Operators: Moderators will be Tanya Baskerville of Raleigh Brews Cruise and Zack Roskop of Knox Brew Tours.
- Brewery Guilds: Our moderator will be Paul Leone from the New York Craft Brewers Association
5:10 – 7:00 PM Beer Tourism Opening Reception: Taste beers and learn about beer tourism opportunities from around the United States and the world. Meet our sponsors and partners, taste beers from breweries throughout Florida, and learn about new beer tourism opportunities from Destination Management Organizations and brewery guilds from around the world.
7:00 – 10:00 PM Evening Party at 3 Daughters Brewing: Join us for dinner on your own, fun, and beers at 3 Daughters Brewing, one of St. Pete’s fastest growing breweries! Transportation provided by Visit St. Pete/Clearwater.
Breakfast on Your Own – coffee provided at Registration
8:00 AM – 5:00 PM Registration & Beer Trade Show
9:00 – 9:45 AM Opening Keynote – Collaborating to Compete: Working Together to Enhance Beer Tourism: Dr. Neil Reid (The Beer Professor) will take us through current research on beer tourism, including who is traveling for beer and what their motivations area. He will use this research to provide suggested ideas you can employ at home to grow beer tourism at your own business or region. Finally, Dr. Reid will discuss an example from outside the beer industry in how various competing entities can cooperate to grow tourism. Dr. Reid is a Professor of Geography and Planning at the University of Toledo, with a specialty in local economic development. Since 2014, Professor Reid has been researching the growth of the craft brewing industry in the United States and its potential role in helping to revitalize neighborhood economies. To date he has published over a dozen journal articles and book chapters on the economic geography of craft brewing. Professor Reid authors a blog about the beer industry (www.thebeerprofessor.com).
9:45 – 9:55 AM Industry Update from Mercedes Benz
9:55 – 10:45 AM All-Group Session: Q&A with Media Panel: Join us for a Q&A session with a panel of beer writers. This is your opportunity to ask them about their take on the beer industry, what they look for in a story, or how you can be featured in their media outlets! Our writers will be announced in the coming months.
10:45 – 11:00 AM Break
11:00 – 11:50 AM Modern Guerrilla Marketing: The term Guerrilla Marketing was coined way back in 1984 as a way to describe unconventional marketing practices delivered on a low budget. Our speaker, Pete Slosberg of Pete’s Wicked Ale, will discuss a modern version of this tried and true marketing technique. The key to this modern guerrilla marketing is to always take a customer, not company view of the world. Pete will back up this theory with actual examples to bring the concept to life. Pete Slosberg started Pete’s Brewing Company in 1986 and created Pete’s Wicked Ale. The company grew over 100 percent annually for 10 years, produced the #2 craft beer behind Sam Adams, went public, and then was acquired. Pete not only lived guerrilla marketing but now travels the world teaching the concept to beer industry and other audiences.
11:50 AM – 12:00 PM Beer Industry Update: To be announced
12:00 – 1:30 PM Lunch Hosted by Visit St. Pete/Clearwater: Try some local brews and meet our hosts!
1:30 – 1:40 PM Break
1:40 – 2:30 PM Breakout Sessions: Choose a breakout session in one of three tracks: Beer Tourism, Marketing, and Events.
- Beer Tourism: Florida Brewery Customer Experience Survey Results: The BMTC partnered with the Florida Brewers Guild and participating Florida breweries to create a Florida Brewery Customer Experience Survey. Surveys will be conducted in local tap rooms for one month (October 2019) by all participating breweries and the results will be presented during this session. Join us to find out why surveying customers is important and what customers are saying about the beer scene in Florida! Unlike most consumer surveys, this survey provides excellent benchmarking material you can use in your own tap room operations.
- Marketing: Beer Marketing – Let’s Get Real: In this session we’ll take a deep dive into three real-world examples of beer marketing done right. From brand launches and partnership-driven promos to full-fledged digital campaigns, we’ll walk through the “how” of deploying a successful, memorable marketing effort. This presentation of case studies will allow you to see behind the doors of a marketing shop, as we reveal the thought process and planning that goes into development of a results-driven strategy. Learn what questions you should be asking when starting any marketing endeavor, how to make the most of your dollars, and which activities will yield the highest results. You’ll gain actionable info that will inspire new ideas and help you better identify the best marketing approach for your situation.
- Events: Filling Your Event With the Casual Beer Drinker: Event organizers in the beer industry are often all going after the same people: craft beer geeks. But that leaves many events chasing a limited number of potential attendees. Josh Seago, Founder and Owner of Lou Dog Events, has had great success changing his event model to appeal to and market to the causal beer drinker. In this session Josh will explain why you should consider making this move, how you can reposition your events, and what different steps you can take in your marketing to fill your events.
2:30 – 2:45 PM Break
2:45 – 3:35 PM Breakout Sessions: Choose a breakout session in one of three tracks: Beer Tourism, Marketing, and Events.
- Beer Tourism: Brewery Tours That Work: Along with having a tap room and holding events, brewery tours are pretty much a staple of beer tourism for breweries. Shelly Claflin, Tour Manager at Bell’s Brewery in Kalamazoo, Michigan, will talk about building a tour program that reflects a brewery’s culture and history. She will cover operational details including online reservation systems, staff recruitment and training, tour content, and soliciting attendee feedback. We’ll hear about designing specialty tours that go beyond the standard facility tour, such as tours highlighting specific brand releases or featuring sensory experiences with ingredients.
- Marketing: Achieving Growth in the Craft Beer Industry: Many in the craft beer industry have been lucky enough to achieve high growth rates as the industry has boomed. In this session, we’ll have two presenters who have two opposite views on achieving growth. Jeremy Ragonese is President of Uinta Brewing Company in Salt Lake City, the 42nd largest craft brewery in the country. Leigh Harting is co-owner along with her husband of 3 Daughters Brewing in St. Petersburg, Florida, which has grown to become one of the largest independent breweries in Florida in only five years. Jeremy and Leigh will talk about defining what growth means to an individual business and present strategies for how to achieve the growth you are after.
- Events: The Evolution of Beer Events: Focus on Quality, Education, and Excitement: Description coming soon.
3:35 – 3:50 PM Break
3:50 – 4:40 PM Breakout Sessions: Choose a breakout session in one of three tracks: Beer Tourism, Marketing, and Events.
- Attracting Tourists to Your Brewery In a Non-Tourist Location – Julie Wartell, PubQuest: While some breweries open in thriving business districts with a constant stream of potential customers walking by their door daily, most move in to areas that are not that way. Whether you are in a downtown (small or large) that generally shuts down at 5pm, a neighborhood with a reputation (possibly unwarranted) for crime and other problems, a rural area, or an industrial park, you are keen to attract people to visit. This session will present the research on and successes of how breweries attract tourists, including discussion of marketing to locals, attracting those from out of town, beer trails, beer maps, and other tourist-attracting efforts.
- Marketing: SEO Goes Local – Rich Owings, Local is Where It’s At: We have all heard of and are aware of Search Engine Optimization, or how to optimize your visibility on search engines. But brick-and-mortar businesses or just those with a defined target geography (which means most attendees of this conference) have special SEO considerations, called Local SEO. Expert Rich Owings from Local Is Where It’s At, will provide clear advice on the following subjects: optimizing your business listing on Google, getting found on iPhones via Apple Maps, improving your reviews and responding to negative reviews, and improving your own website for Local SEO. Completely updated for 2020, with all the latest strategies.
- Events: Volunteers in the Beer World: Volunteers are often the key to major events, including beer festivals. But they can also be used by individual breweries for tap room events, by brewery guilds for their annual conferences, or even by tour operators or DMOs. Carol Dekker, who runs the 500-strong VolunBEER community, will tell us a little about her organization and provide details on using volunteers you can use at home including recruitment, insurance, benefits, documentation, legal issues, and more.
5:15 – 8:15 PM Dinner: We will be offering an optional dinner-on-your own.
Breakfast on Your Own – coffee provided at Registration
8:30 AM – 12:30 PM Registration
9:00 – 9:50 AM Breakout Sessions: Choose a breakout session in one of two tracks: Beer Tourism and Marketing.
- Beer Tourism: Drive New Customers To Your Business, Bring Them Back, and Increase Sales Using Facebook Messenger: Marketing guru Matt Platt regularly works with restaurants, breweries, and tap rooms to do three things: 1) drive new customers to their businesses, 2) keep these customers returning, and 3) increase their average check size. The same principles can apply to most small businesses, such as tour operators or even PR companies. Matt will show us his secrets of using the hottest new marketing technique out there: Facebook Messenger.
- Marketing: Building Brands in Real Time: Marissa DeSantis and Adam Ritterspach from Great Lakes Brewing in Cleveland will share their favorite tips and techniques for establishing brand standards, finding and staying true to your unique and authentic voice, and expressing your story in different spaces. From packaging to social media to beer dinners, we’ll explore the ways creative and consistent messaging can help breweries and other beer industry businesses stand out and inspire storied moments for staff, partners, and customers.
9:50 – 10:05 AM Break
10:05 – 10:55 AM Breakout Sessions:Choose a breakout session in one of two tracks: Beer Tourism and Marketing.
- Beer Tourism: Label to Table – Taprooms That Boost Brands and Drive Traffic: Your taproom is the one place you have complete control over your brand. Learn how to create an experience that matches and extends your brand, attracts visitors, and increases sales. What hours are you open? Do you have TVs? What glassware do you offer? How is the space laid out? Are kids and dogs allowed? All of these decisions impact how a customer interacts with your brand and how you define your community. Find out how to optimize that experience, and how taproom-only packaged releases can help drive traffic to your taps.
- Marketing: How Wholesaler and Brewery Can Work Together: Description coming soon.
10:55 – 11:10 AM Break
11:10 – 11:55 AM Closing Keynote: Tourism and Marketing in a Competitive Era: Bart Watson, Chief Economist at the Brewers Association, is making his debut at BMTC and will come prepared with the high level insight only he can provide. We all know the beer industry has changed in recent years, with a flattening of the growth curve and continued entrance of new breweries and other beer industry businesses. Bart will discuss this new competitive environment and how you can adjust your own tourism position and marketing programs to best succeed.
11:55 AM – 12:05 PM Industry Update from eTix
12:05 – 12:20 PM Conference Close and Announcement of 2021 Location